Terms of service
General Terms
By accessing and purchasing from NoirSiren ("we", "us", or "our"), you agree to be bound by these Terms of Service. Our collection and use of personal information in connection with your access to and use of our services is described in our Privacy Policy.
Products & Orders
We offer dresses, tops, underwear, pants, and skirts through our online store. All products are subject to availability. We reserve the right to limit quantities and refuse service without prior notice. Prices are subject to change without notice.
When placing an order, you warrant that all provided information is accurate and complete. We may request additional verification before accepting an order.
Intellectual Property
All content on NoirSiren, including designs, text, graphics, logos, and images, is our property or the property of our licensors and is protected by international copyright laws. You may not use, reproduce, or distribute any content without our express written permission.
Limitation of Liability
NoirSiren shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services. Our total liability for any claim related to our services shall not exceed the amount you paid for the product(s) in question.
Refund Policy
We accept returns of unworn, unwashed items with original tags attached within 14 days of delivery. To initiate a return, please contact us at [email protected] with your order number. Return shipping costs are the customer's responsibility unless the return is due to our error.
Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned items. Sale items are final sale unless defective.
Dispute Resolution
Any disputes arising from these terms shall first attempt to be resolved through good-faith negotiations. If unresolved, disputes shall be settled through binding arbitration in accordance with the rules of the jurisdiction where our business is registered. The arbitration shall take place in English.
Contact Information
For any questions regarding these Terms of Service, please contact us at [email protected]. We typically respond within 2 business days.