Order Tracking Process

At NoirSiren, we understand the importance of keeping you informed about your order status. Here's how our tracking system works:

1. Order Confirmation: You'll receive an order confirmation email with your order details immediately after purchase.
2. Processing Notification: Within 1-2 business days, you'll receive a shipping confirmation email containing your tracking number.
3. Shipping Updates: Our logistics partners will update the tracking information as your package moves through the delivery network.
4. Delivery Notification: You'll receive a final notification when your package is out for delivery.

How to Track Your Package

To track your NoirSiren order:

1. Locate the tracking number in your shipping confirmation email
2. Visit our recommended tracking platform: 17Track
3. Enter your tracking number in the search field
4. Select the appropriate carrier if prompted
5. Click "Track" to view your package's journey

17Track supports most international carriers and provides detailed, real-time updates about your package's location and estimated delivery date.

Tracking Information Availability

Please note:

• Tracking information typically becomes available 24-48 hours after receiving your shipping confirmation
• Updates may be delayed during weekends or holidays
• International shipments may experience longer processing times at customs

Need Assistance?

If you encounter any issues with tracking your order or if your tracking information hasn't updated for more than 3 business days, please contact our customer support team at [email protected]. Include your order number and tracking number for faster assistance.

For international orders, please allow additional time for customs clearance before inquiring about delivery delays.